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image of girl with hands open and palms up as another hand squeezes hand sanitizer onto them with text "Patient Safety"

How to call SPOT:

  • Dial 4444 from any hospital phone. The operator will ask for:

    • Your name
    • The patient’s name and room number
  • The operator will:

    • Call back to ensure the care facilitator is aware
    • Page the most responsible physician

A Critical Care Team (nurse, physician and respiratory therapist) will arrive at your child’s bedside within 5 to 10 minutes brining with them a cart of medical equipment. They will speak with you, as well as your child’s medical team, to develop the best possible action plan for your child.

* SPOT stands for Speed, Proactive, Outreach and Teaching

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